# AI Chatbots Custom AI chatbots connected to your ERP, SharePoint, databases, and internal systems — built for manufacturing. --- ## How to engage FreedomDev for AI Chatbots The path to building a chatbot connected to your real systems (ERP, SharePoint, databases) rather than a generic web widget. 1. **Define the chatbot's job description** — Specific user, specific tasks, specific systems it must read or write to. A general 'chatbot for the company' is a project that fails. A bounded job description is one that ships. 2. **Wire up the data sources** — Connect the chatbot to the real backing systems (ERP, document store, ticketing, databases) with read access scoped to what the bot actually needs. 3. **Constrain the model and validate responses** — Retrieval-augmented generation against your data, with response validation and a documented escalation path when the bot does not know the answer. 4. **Deploy with monitoring and guardrails** — Deploy with conversation logging, accuracy spot-checks, and a human-handoff path. Iterate the prompt and retrieval against real conversations weekly. --- ## Frequently Asked Questions ### Can the chatbot access our internal company data? Yes. We build RAG (Retrieval Augmented Generation) pipelines that connect the chatbot to your knowledge base, documentation, product catalog, CRM data, and more — all while keeping your data secure and private. ### How accurate are AI chatbot responses? With proper RAG implementation and data preparation, our chatbots achieve 90-95% accuracy on domain-specific questions. We include confidence scoring and human escalation for edge cases. ### Can the chatbot be embedded on our website? Yes. We provide embeddable widgets, full-page chat interfaces, and API endpoints. The chatbot can live on your website, in your app, or in Slack/Teams. ### How long does it take to build a custom chatbot? A basic chatbot with your knowledge base takes 3-4 weeks. A full-featured assistant with multi-source data, conversation memory, and custom actions takes 6-10 weeks. ### What happens when the chatbot cannot answer a question? We build in graceful escalation: the chatbot acknowledges its limits, captures the question, and routes the user to a human agent or support form. Every unanswered question becomes training data for improvement. --- **Canonical URL**: https://freedomdev.com/services/ai-chatbots _Last updated: 2026-05-14_