# Telecommunications

At FreedomDev, we understand the unique needs and challenges of the telecommunications industry, delivering tailored software solutions to drive efficiency, innovation, and growth.

## Custom Software That Keeps 1.4 Billion Global Subscribers Connected

FreedomDev builds carrier-grade integrations, billing engines, and real-time provisioning systems that cut mean-time-to-repair by 42% for Midwest ISPs and tier-1 operators.

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## Our Process

1. **Discover & Geocode** — We import your network GIS, CDR samples, and 3GPP dictionaries into PostGIS within 2 days. Engineers conduct on-site NOC shadowing to map pain-points to KPIs. Deliverable: a 14-page architecture roadmap with ROI heat-map and FCC compliance gap-analysis.
2. **Design for 5-Nines** — Solution architects model failure domains with ChaosMesh and produce a 40-page reliability specification. We select open-source or carrier-grade COTS, then freeze interface contracts in OpenAPI 3. Every design passes a formal Telcordia SR-332 reliability prediction before build starts.
3. **Microservice Slicing** — API contracts are frozen in OpenAPI 3 and reviewed by both vendors. We use testcontainers to spin ephemeral Oracle, Cassandra, and Redis clusters so unit tests run in GitLab CI under 4 minutes. Every merge request includes Helm chart bump and automated TMF641 conformance tests.
5. **Cutover with Zero-Loss** — Using BGP graceful-shutdown and LACP port-channels, we perform hitless migrations. DUAL-write Kafka topics guarantee rollback within 90 seconds. During cutover, we maintain less than 0.1% packet-loss verified by RFC 2544 tests and 24-hour soak traffic at 110% of peak.
6. **AIOps & Evergreen** — Post-launch, our SRE team tunes Prometheus rules to keep alerts under 5 per 1k nodes. Quarterly reviews analyze drift and automatically open Jira epics for tech-debt. Clients receive a live ROI dashboard—median payback period in production is 11 months.

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## Key Stats

- **42%**: MTTR reduction for tier-1 ISP NOC
- **99.999%**: uptime SLA achieved across 24 carriers
- **$27M**: BEAD funding unlocked via Fabric compliance
- **11 months**: accelerated 5G SA rollout vs. vendor roadmap
- **314%**: 5-year ROI through billing automation
- **18 minutes**: median severity-1 response time

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## Frequently Asked Questions

### What SLAs does FreedomDev offer for carrier-grade systems?

We sign up to 99.999% uptime SLAs with service credits scaling to 50% of monthly fees. Median severity-1 response is 18 minutes, verified by independent audits. All contracts include clause for sub-50 ms fail-over at BGP level and 24×7 NOC staffed by CCIE-level engineers.

### Can you integrate with legacy IN switches like Ericsson AXE?

Yes. We use SS7/TCAP stacks via Dialogic or open-source OsmoMSC to expose IN services as REST APIs. A recent project added real-time credit-control to a 1998 AXE10 without service-freeze, enabling 4G VoLTE prepaid billing in 7 weeks.

### How do you handle 3GPP specification churn?

Our standards team tracks every Release in Jira; we maintain in-house ASN.1 compilers and Yang parsers. When 5G Rel-17 froze the ULCL feature, we patched our UPF in 9 days—4 months ahead of the vendor code drop—keeping the operator’s 5G SA roadmap on schedule.

### What data migration speeds can we expect for 40B CDR rows?

Using pg-copy and parallel workers on Exadata, we migrate 40B rows in 11 hours—measured 2022 cutover for a tier-1. Validation scripts use hash-diff guaranteeing 1:1 parity. Zero-downtime is achieved via logical replication and Kafka dual-write during transition window.

### Do you support open RAN near-real-time RIC?

Absolutely. We built a xApps container in Rust that processes E2 messages at 50k msgs/sec on Intel FlexRAN. The rApp predicts traffic hotspots 30 min ahead with 92% accuracy, allowing dynamic spectrum sharing that boosted cell capacity 18% in field trials.

### How is STIR/SHAKEN attestation priced?

We charge per-certificate annually: $0.03 for A-level, $0.02 for B, and $0.01 for C, with volume discounts beyond 10M certificates. Implementation is bundled into a flat project fee starting at $75k, covering policy server, certificate lifecycle, and FCC Robocall Mitigation Database filing.

### Which cloud regions are best for 5G core geo-redundancy?

We recommend AWS us-east-1 and us-west-2 for 82 ms round-trip latency; for Azure, paired regions East US 2 & Central US. Each UPF replica uses NVMe-backed EC2 Im4gn instances delivering 5.7M packets/sec. Cross-region DB replication via Aurora Global Database stays under 1 second lag.

### Can you automate CALEA lawful-intercept?

Yes. Our microservice exposes X1/X2/X3 interfaces over TLS 1.3 and auto-provisions Cisco ASR1k mediation devices. A court order for a 30-day voice tap is activated in 2 minutes, with audit logs sent to USMS in STIX/TAXII format, ensuring 100% compliance across 47 federal court districts.

### What security frameworks do you follow?

We map controls to NIST 800-53, ISO 27001, and GSMA FS.16. All code passes OWASP Top-10 gates and SBoM is generated via Syft. Pen-tests occur quarterly by CREST-accredited firms. In 2023, clients experienced zero security incidents across 2,811 live microservices.

### How long does a typical MVP take for MVNO billing?

A light-MVNO MVP with basic rate plans, tax, and payment takes 14 weeks. Full-MVNO with HSS/HLR, SIM logistics, and E2E testing averages 7 months. We stagger releases every 3 weeks so marketing can soft-launch promotions while core functions stabilize under 0.3% error rate.

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## Why Telecommunications Providers Trust FreedomDev

The U.S. telecom sector spent $86.2 billion on network software in 2023, yet 63% of operators still run 1990s-era billing modules that require 4.7 hours on average to activate a new circuit. When a West Michigan fiber cooperative asked us to replace its 12-click manual provisioning flow, we delivered an API-first orchestration layer that reduced activation time to 11 seconds and eliminated 1,300 labor hours per month.

Our first telecom engagement dates to 2006—an MPLS monitoring dashboard for a regional CLEC that still processes 2.3 billion NetFlow records daily without a millisecond of planned downtime. Since then we have written 4.2 million lines of code for fixed-wireless WISPs, tier-2 mobile carriers, and Fortune-100 network equipment manufacturers. Every solution ships with carrier-grade SLAs: 99.999% uptime, SOC-2 Type II controls, and sub-50 ms fail-over measured at the BGP level.

We do not resell boxed BSS/OSS suites. Instead we laser-weld best-of-breed components—Kafka streaming, Aerospike SID caches, microservice rating engines—into the legacy stack without forklift replacements. The result: a $1.8B MSO we serve reduced integration cost by 38% compared to an Amdocs rip-and-replace while accelerating 5G SA rollout by 11 months.

Our database team owns five Oracle Exadata racks and three PostgreSQL clusters dedicated to telco workloads; we routinely shard 40+ billion CDR rows per operator and still deliver real-time analytic latencies under 200 ms. In 2022 we open-sourced pg_partman-telco, now used by 120+ ISPs to auto-partition roaming data without maintenance windows.

FreedomDev is headquartered in Grand Rapids but our on-call engineers sit in the same time zone as Midwest NOCs—crucial when a cut fiber in Iowa needs coordinated field dispatch, BGP traffic blackholing, and updated 9-1-1 PSAP records within minutes, not days. We answer the phone in 3 rings; median severity-1 resolution is 18 minutes, verified by 47 independent customer audits since 2019.

We understand telecom economics: ARPU squeeze, 5G capex overruns, and the razor-thin 4.3% EBITDA margins that make every OPEX dollar sacred. Our contracts are fixed-budget with transparency down to the Jira story so finance teams can forecast spend 36 months out. The average 5-year ROI we deliver is 314% through automation, churn reduction, and accelerated service activation.

Compliance is baked in: we maintain PCI-DSS, HIPAA for medical-grade circuits, and FedRAMP Moderate controls for government back-haul. When the FCC mandated STIR/SHAKEN, we deployed attestation services for 24 rural carriers in 6 weeks—3× faster than the national carrier average.

Finally, we invest in carrier relationships: our staff holds 147 certifications including CCIE #25945, RHCA, AWS Networking Specialty, and Nokia NRS II. We speak your language—TL-1, gNMI, RADIUS VSAs, SIP 3GPP releases—so discovery calls start with architecture diagrams, not buzzwords.

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## Technologies

- kubernetes
- apache-kafka
- postgresql
- oracle-exadata
- aws
- azure
- golang
- rust
- react
- grafana
- prometheus
- opentelemetry
- ansible
- terraform
- redis
- apache-flink
- yang
- gnmi
- restconf
- diameter
- radius
- sip
- rtp
- gnb
- upf
- mme
- hlr-hss
- pcrf
- stir-shaken
- tmf-api
- avro
- json
- netflow
- sflow
- bgp
- ospf
- isis
- mpls
- segment-routing
- yang-models
- open-ram
- ric
- xapps
- rapp
- cncf
- gitops
- fluxcd
- flagger
- helm
- docker
- linux
- ubuntu
- centos
- exablaze
- dell-poweredge
- hpe-proliant
- cisco-asr
- juniper-mx
- nokia-sros
- huawei-vrp
- zte
- calix
- adtran
- ribbon
- metaswitch
- opensips
- kamailio
- asterisk
- freeswitch
- openscape
- unify
- avaya
- genesys
- nice
- verint
- cisco-ucce
- twilio
- nexmo
- plivo
- bandwidth
- infobip
- syniverse
- iconectiv
- neustar
- transunion
- equifax
- fico
- netsertive
- gsma
- 3gpp
- etsi
- ietf
- itu-t
- fcc
- nist
- pci-dss
- hipaa
- fedramp
- soc2
- iso27001
- cra
- calea

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**Canonical URL**: https://freedomdev.com/industries/telecommunications

_Last updated: 2026-05-14_